Answers to all your questions

When you order, you can enter your wall's height and width in centimeters. Our system calculates the exact dimensions and we print at the size you entered — no extra trimming.

Alternatively, contact us on WhatsApp or by email and we'll measure remotely with an expert's help. Our sizing advice service is free.

We accept all common payment methods:

• Credit cards: Visa, Mastercard, American Express
• PayPal
• Bit and PayBox (for payments up to ₪5,000)
• Bank transfer (for large projects)
• Invoice billing for businesses (B2B)

You can split the payment into up to 12 interest-free installments on eligible credit cards.

Changes are possible within 2 hours of ordering — contact us right away on WhatsApp with your order number. Once production has started, the size, design or address can't be changed.

Changing only the shipping address is possible until the item ships — contact customer service.

There's no minimum order for most items. You can order a single small wall decal. For business projects (B2B), volume discounts are available from 5 units.

Standard discount codes (like HOME10) are valid on all products in the store, with no expiry date. Two codes can't be combined in one order.

Special promo codes (such as Black Friday deals) may have restrictions — check the terms of the specific promotion.

The final price you see at checkout includes all costs — production, materials and shipping. There are no hidden costs.

All prices on the site include VAT. Business customers receive a tax invoice in the business's name.

We print in any size you specify — from 50×50 cm up to 600×300 cm (a giant panel). Maximum width for a single roll: 300 cm. Beyond that, we send it in two rolls with installation instructions.

For walls taller than 300 cm, we send it in sections with precise alignment marks.

All our wallpapers are printed at 150 DPI (dots per inch) — a resolution suited to viewing from 30–50 cm and beyond, which is the natural distance from a wall.

For personal photos you send us, we recommend a file with a resolution of at least 72 DPI at full size. Send it to us and we'll tell you if the file is suitable.

We print on:

• Premium vinyl — moisture-resistant, easy to clean, suits bathrooms and kitchens
• Fabric wallpaper (Fabro) — a fine texture, microplastic-free, recommended for kids' rooms
• Matte wallpaper — absorbs light, feels like paint, the most popular

All our materials are GREENGUARD Gold certified — safe for kids' rooms and nurseries.

Our wallpapers are printed with UV-resistant latex ink. The color keeps its intensity for at least 7–10 years in normal indoor conditions (without direct sun exposure).

Direct sunlight can shorten its lifespan to about 5 years. A UV protective coating can be added (quoted separately).

You can order wallpaper that also wraps around corners — just note in your order that there's a corner, and we'll add an extra 5 cm on each side.

For windows and doors within the wall — send us the measurements, and we'll pre-cut the wallpaper to fit, with installation marks.

3–5 business days from the moment you order until it reaches your door. Breakdown:

• Production: 1–2 days
• Quality control and packing: 1 day
• Courier delivery: 1–2 days (depending on area)

To central Israel, usually within 3 days. To outlying areas, 4–5 days. Rishon LeZion and Gush Dan can even receive it 2 days.

• Home delivery: ₪30 anywhere in Israel
• Orders from ₪300: Free shipping
• Self-pickup from Rishon LeZion: Always free

The shipping cost is shown clearly at checkout before you confirm your order.

Once your package ships, you'll get an SMS with a direct tracking link from the courier company. You can also track it via the shipping page with your order number.

On delivery day you'll get an SMS with an estimated time window (morning / midday / afternoon).

Yes — write "Leave at the door" in the order notes. Because of the package size (wallpapers arrive rolled), some couriers will ask for a signature. If no one answers, they'll leave a message and arrange a new delivery time.

Photograph the package before opening it, and the damage right after opening. Send us the photos on WhatsApp within 48 hours of delivery. We'll reprint and send a new order at no cost.

We pack in a rigid tube + bubble wrap — shipping damage is rare, but we take full responsibility.

For most customers — yes, you can do it yourself. Self-adhesive wallpaper is like a big sticker: peel off one layer, stick it on, smooth it out. Wall decals are even easier.

Traditional wallpapers hung with water-based paste take a little more skill — we recommend two people for a wall larger than 150 cm.

Yes — preparing the wall matters for the best result:

• Clean off dust, grease and dirt with mild soap
• If the wall was recently painted — wait at least 4 weeks
• Make sure there are no bumps or plaster problems
• Don't use a cleaner that contains oil or solvents

For a standard 200×250 cm wallpaper — 30–60 minutes for two people. Small wall decals — 10–15 minutes. Large rolls (360+ cm) — up to an hour and a half.

No need to rush — it's worth taking your time: a good result depends on precise alignment at the start.

Our wallpapers come with a repositionable (removable) adhesive. To remove:

• Press the edges down firmly with the squeegee (warming them with a hair dryer helps)
• Peel slowly at a 45° angle
• For adhesive residue — wipe with WD-40, then with soap

On walls that were painted years ago, a little paint may come off with the wallpaper, but this is rare.

Yes! We work with a network of certified installers across Israel. The cost is calculated by size and location. For a price and to book an installer — Contact Us.

DIY + a "check + video consultation" service — free for every customer who orders.

Full cancellation at no cost — within 2 hours of placing the order only. After that, production starts and the order can't be canceled free of charge.

Cancellation after production has started — a partial refund of up to 50%, depending on the production stage. Contact us right away to check.

If there's a printing defect, a sizing error on our side, or the product differs significantly from what was shown — we reprint it free of charge. It's that simple.

If the mistake is in the details you entered (wrong size, wrong file), we can't issue a refund, but we'll offer a reprint at cost.

No — a product that has been applied can't be returned (as with any custom-made product). We recommend checking the color, size and orientation before applying.

Once the refund is approved, it's returned to your original payment method within 3–7 business days. Credit cards — according to your billing cycle. Bit/PayBox — immediate.

Yes! It's one of our most popular services. Send us any photo — a landscape, a family photo, your own artwork — and we'll print it at the exact size of your wall.

We check every file we receive and confirm the resolution is high enough. If it isn't, we suggest solutions (AI upscaling, re-cropping).

We accept any image format: JPG, PNG, TIFF, PDF, AI, PSD. For logos and graphics, a vector file (AI/SVG) is best for a sharp result at any size.

You can send large files via WeTransfer, Google Drive, Dropbox — any method works.

Yes, always — it's part of our standard process. After we receive your order, you'll get a digital preview with the exact dimensions within 24 hours. We only move to production once you approve it.

Proof approval doesn't add to the delivery time, because it runs in parallel with production prep.

Design from your own photo — no extra charge. Design from scratch by one of our designers — ₪150 per design hour (an order usually takes 1–2 hours). Design for B2B projects is included in the Premium package.